How to Fix Pizza Wheel Marks on Sawgrass Sublimation Prints

Are you seeing tiny dotted lines, grooves, or ink tracks across your sublimation or VersaFlex prints? These are known as "pizza wheel marks," caused by wet ink catching on the printer's exit guide cogs. In this video, we share step-by-step troubleshooting methods to eliminate these marks and ensure clean, smudge-free designs.

Troubleshooting Steps Covered:

1. Paper Compatibility: Choosing proper paper types for Sawgrass inks
2. Environment & Humidity: Controlling relative humidity (50% or less) and acclimatizing paper to prevent slow ink drying.
3. Print Settings: Adjusting substrate settings in Sawgrass Print Utility (using the Polyester setting for lower ink usage in sublimation).
4. Maintenance & Cleaning: Performing a head flush, running a decondensation cycle, and manually cleaning or removing the exit guide strip.