detailed screenshot of what shows on the order information

The newly added shipments section will show the individual shipment status and the UPS or FedEx tracking numbers once available for each shipment on your order. You can easily track the order's delivery status from the carrier by clicking on the tracking number.

two different shipment verifications with tracking and status information

We’ve also added some improved functionality at the item level! You can now reorder each individual item from your previous orders. Simply enter the quantity in the field and click the Reorder button on the line to add the product to your cart. You can still reorder the entire order with the orange Reorder buttons at the top and bottom of the order details. Custom fabrication orders cannot be reordered online.

You can also easily review the products you’ve purchased. Simply click the Review button and you will be sent to the product’s page ready for you to leave your review!

detailed screenshot of what shows under a line item

If you have any questions about your orders, please contact our customer service department at service@jpplus.com or 800-869-7800.