Thank you for your review, Stephanie. We are sorry to hear that you were not happy with the quality of these ornaments! Because of the uneven surface, we suggest using a silicone pad (https://www.jpplus.com/white-silicone-tile-pressure-pad) or our green sponge heat pad (https://www.jpplus.com/green-sponge-heat-pad) when pressing. The full instructions for pressing these ornaments can be found in the "Tech Docs/Downloads" section on this page. Our customer service department will reach out to you shortly to see what we can do to help you out.